Refund Policy

Last updated October 14, 2026

Access to the exam you buy starts the moment your payment is completed. At checkout you agree to this immediate delivery and acknowledge that you lose the right of withdrawal for digital content. For this reason, all purchases are final and are not refunded. As the seller of record, Lemon Squeezy may also issue a refund under its own buyer terms. If an order is refunded, the access bought with it ends.

Technical problems

If a problem on our side stops you from using what you bought, write to us on WhatsApp or by e-mail and we will fix it. If the problem keeps you from using your access, we will add the lost days to your access period. If we cannot provide the access you paid for at all, we will refund your payment.

Charged twice or by mistake

If you were charged more than once for the same purchase, contact us and we will refund the duplicate charge.

Before you contact your bank

Please write to us first. Most problems are solved within a day, and a chargeback can lock your account while it is reviewed.