CCMA · Testing and Laboratory Procedures · 7 min read
Blood Glucose, A1c, Cholesterol and Hematology Tests
- Identify collection techniques, quality control steps, and reference ranges for point-of-care and laboratory glucose and A1c testing.
- Explain patient preparation, lipid panel components, and hematology testing procedures including microhematocrit and ESR.
- Describe the medical assistant's responsibilities regarding PT/INR monitoring, documentation, and reporting abnormal values within outpatient scope of practice.
Blood Glucose and Hemoglobin A1c Testing
Capillary blood glucose testing measures the concentration of glucose in peripheral blood using a point-of-care glucometer. In the outpatient medical office, point-of-care blood glucose testing is typically classified as a CLIA-waived test. To perform a capillary puncture on an adult, routinely select the lateral or medial side of the third or fourth fingertip. Before puncturing, cleanse the site with an alcohol wipe and allow the skin to air-dry completely. Allowing the alcohol to dry prevents stinging for the patient and prevents hemolyzing the blood specimen. When collecting the blood drop, follow the glucometer manufacturer's instructions and clinic protocol regarding whether to wipe away the first drop of blood, as residual alcohol or interstitial tissue fluid can alter test results. Avoid excessive squeezing or milking of the fingertip, which can hemolyze the sample and contaminate it with tissue fluids.
Quality control ensures that glucometers provide accurate clinical data. Medical assistants must perform glucometer quality control at the intervals specified by the manufacturer and clinic protocol, which includes running controls whenever a new vial of test strips is opened if required. Always store point-of-care test strips in their original packaging as directed by the manufacturer, keep strip containers tightly closed when applicable, and check expiration dates prior to use. For a non-diabetic adult, a normal fasting blood glucose reference range is generally 70 to 99 mg/dL. A blood glucose level below 70 mg/dL is generally considered hypoglycemia, requiring the medical assistant to promptly notify the provider and follow clinic protocol. A fasting laboratory plasma glucose level of 126 mg/dL or higher meets a diagnostic criterion for diabetes when confirmed as required, though the provider makes the formal diagnosis. The medical assistant must immediately report any critically low or high blood glucose values to the supervising provider.
While a glucometer shows a patient's immediate blood sugar level, the Hemoglobin A1c test measures the percentage of hemoglobin bound to glucose over the preceding two to three months. This provides an index of long-term glycemic control because the average lifespan of an erythrocyte is approximately 120 days. Unlike routine fasting blood glucose, Hemoglobin A1c testing does not require the patient to be in a fasting state prior to collection. A normal Hemoglobin A1c value for a non-diabetic adult is typically less than 5.7 percent, whereas a result between 5.7 percent and 6.4 percent indicates prediabetes. A laboratory Hemoglobin A1c result of 6.5 percent or higher meets a criterion for diabetes when confirmed as required, with the final diagnosis determined solely by the provider. CLIA-waived point-of-care A1c analyzers commonly utilize capillary whole blood obtained via fingerstick, while venipuncture collection for laboratory testing requires a lavender-top tube containing the anticoagulant EDTA.
Common mistakes
- Milking or aggressively squeezing a fingerstick site, which hemolyzes the blood specimen and contaminates it with tissue fluids.
- Failing to balance the microhematocrit centrifuge by placing opposing tubes of unequal volume or placing tubes with the sealed clay ends pointing inward rather than outward.
- Including the buffy coat when reading a microhematocrit card, rather than reading strictly at the interface between the packed red blood cells and the buffy coat.
- Underfilling a light blue-top coagulation tube, which disrupts the required 9-to-1 blood-to-sodium citrate ratio and invalidates the PT/INR result.
Key points
- Capillary blood glucose testing is a CLIA-waived point-of-care procedure performed on the medial or lateral aspect of the third or fourth fingertip; normal adult fasting glucose is 70 to 99 mg/dL.
- A fasting plasma glucose of 126 mg/dL or higher, or an A1c of 6.5 percent or higher, meets diagnostic criteria for diabetes when confirmed, while an A1c of 5.7 to 6.4 percent indicates prediabetes; the provider determines the diagnosis.
- Hemoglobin A1c reflects glycemic control over the preceding two to three months based on the 120-day red blood cell lifespan and does not require fasting.
- A lipid panel evaluates total cholesterol (desirable under 200 mg/dL), LDL (optimal under 100 mg/dL), HDL (protective at 60 mg/dL or higher), and triglycerides (normal fasting under 150 mg/dL).
- Microhematocrit tubes lined with heparin are clay-sealed, balanced in the centrifuge with sealed ends facing outward, and read at the junction of the packed red blood cells and the buffy coat.
- PT/INR monitors warfarin therapy (therapeutic target 2.0 to 3.0), requiring a 9-to-1 blood-to-sodium citrate ratio in a light blue-top tube or a CLIA-waived meter.
- Medical assistants record quality control and patient results, immediately report critical or abnormal findings to the provider, and convey the provider's instructions without independent diagnosis or interpretation.
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