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Property and Casualty Insurance · Texas statutes and rules common to property and casualty insurance · 10 min read

Discrimination, fraud, rating practices and commission sharing

In this lesson you will
  • Identify prohibited discriminatory practices and illegal rating inducements under the Texas Insurance Code.
  • Explain statutory fraud reporting duties, department investigative powers, and immunity protections.
  • Apply Texas rules governing underwriting guideline filings, commission sharing, referral compensation, and temporary license limits.

Unfair Discrimination and Illegal Inducements

Texas law strictly prohibits unfair discrimination in underwriting and rating. A person may not refuse to insure or provide coverage to an individual because of the individual's race, color, religion, or national origin (Tex. Ins. Code §544.002(a)(1)). Furthermore, a person may not charge an individual a rate that is different from the rate charged to other individuals for the same coverage because of race, color, religion, or national origin (Tex. Ins. Code §544.002(a)(1)). A person also may not charge an individual a different rate for the same coverage, or refuse to continue to insure an individual, because of age, gender, marital status, or geographic location (Tex. Ins. Code §544.002(a)(2)). Additionally, a person may not limit the amount, extent, or kind of coverage available for an individual because of disability or partial disability (Tex. Ins. Code §544.002(a)(3)).

The Texas Insurance Code provides specific rules regarding marital status and land rights. An insurer may not refuse to continue to insure, limit the amount, extent, or kind of coverage available to, or charge a different rate to an individual because the individual is widowed or because their marital status otherwise reflects the death of a spouse; the rate charged must not differ from the rate that would be charged if the individual was married (Tex. Ins. Code §544.002(d)(1), (2)). However, an insurer or health maintenance organization is not prohibited from considering marital status in defining persons eligible for dependent benefits (Tex. Ins. Code §544.002(b)). Requirements to provide title insurance coverage relating to possible community, homestead, or other marital rights in land are not prevented under unfair discrimination provisions (Tex. Ins. Code §544.002(c)), and a title insurance company or title insurance agent may impose a reasonable requirement on a widowed applicant for determining heirship, probate matters, or similar issues in the same manner as an individual who is not widowed (Tex. Ins. Code §544.002(e)).

Texas prohibits the special favors and inducements specified in Tex. Ins. Code §1806.153, but permits qualifying promotional advertising items, educational items, and traditional courtesies valued at $25 or less under Tex. Ins. Code §4005.053(d). An insurer or its agent may not grant or contract for a special favor or advantage in dividends or other profits, commissions or division of commission, or any position, valuable consideration, or inducement not specified in an insurance policy (Tex. Ins. Code §1806.153(a)(1), (3), (4)). Insurers may not directly or indirectly give, sell, or purchase stocks, bonds, or other securities, or give, sell, or purchase anything of value not specified in the policy as an inducement to insurance (Tex. Ins. Code §1806.153(b)(1), (3)). Any insurer or representative violating these rules has engaged in unjust discrimination (Tex. Ins. Code §1806.153(c)). For example, if an agent named Carlos offers stock shares to a business owner named Elena to convince her to buy a commercial liability policy, Carlos commits unjust discrimination under Texas law.

Finally, general business practices must remain competitive. It is an unfair method of competition or an unfair or deceptive act or practice in insurance to commit through concerted action, or agree to commit, an act of boycott, coercion, or intimidation that results in or tends to result in an unreasonable restraint of or a monopoly in the business of insurance (Tex. Ins. Code §541.054).

Texas Discrimination and Rating Rules Summary
Individual Characteristic or StatusStatutory Protection or Allowed ExceptionTexas Insurance Code Citation
Race, color, religion, national originProhibits refusal to insure and prohibits rate differentials for the same coverageTex. Ins. Code §544.002(a)(1)
Age, gender, marital status, geographic locationProhibits refusal to continue coverage and prohibits rate differentials for the same coverageTex. Ins. Code §544.002(a)(2)
Disability or partial disabilityProhibits limiting amount, extent, or kind of coverageTex. Ins. Code §544.002(a)(3)
Widowed statusProhibits nonrenewal, coverage limits, or charging rates different from married ratesTex. Ins. Code §544.002(d)(1), (2)
Dependent benefit eligibilityInsurers may consider marital status when defining eligible dependentsTex. Ins. Code §544.002(b)
Exam tip. Texas Insurance Code §544.002(a) prohibits refusal to insure, refusal to continue coverage, coverage limits, and different rates for the same coverage because of any characteristic listed in that subsection, including race, age, geographic location, and disability. Notice also that widowed individuals must be charged the rate that would be charged if they were married.

Common mistakes

  • Believing that an insurer can charge widowed applicants a higher rate because of changed risk status; Texas law requires that a widowed individual be charged the rate that would be charged if married.
  • Assuming that an agent can pay an unlicensed friend a referral fee as long as the friend does not discuss policy coverage; Texas law explicitly prohibits paying referral fees to unlicensed persons if the payment is conditioned on the customer's purchase of insurance.
  • Confusing the 30-day fraud reporting deadline to the insurance fraud unit with the 15-day deadline an insurer has to respond to a fraud inquiry from the department.
  • Thinking a temporary license holder can earn commissions on policies covering a current or recent employer or employee; Texas law bars those commissions, but being coworkers alone does not establish a prohibited relationship.

Key points

  • Texas law prohibits refusing to insure, refusing to continue coverage, limiting coverage, or charging different rates for the same coverage because of any characteristic listed in Tex. Ins. Code §544.002(a), subject to its stated exceptions.
  • An insurer may not refuse to continue coverage or limit coverage because an individual is widowed or otherwise has a marital status reflecting a spouse’s death, and may not charge that individual a rate different from the rate that would be charged if the individual were married (Tex. Ins. Code §544.002(d)(1), (2)).
  • A person must report in writing to the insurance fraud unit not later than the 30th day after determining or reasonably suspecting that a fraudulent insurance act has been or is about to be committed in Texas; that report constitutes notice to other authorized governmental agencies (Tex. Ins. Code §701.051(a), (b)).
  • Persons who report fraud in good faith without malice, fraudulent intent, or bad faith hold civil immunity against libel and slander, and prevailing defendants are entitled to attorney's fees (Tex. Ins. Code §701.052(a), (c), (d)).
  • Insurers must respond to a department fraud information request not later than the 15th day, with a mandatory 10-day extension granted upon written request (Tex. Ins. Code §701.108(b)).
  • Insurers writing personal auto, residential property, or workers' compensation must file comprehensive underwriting guidelines and redline changes not later than 10 days after use (28 TAC §5.9342(a), (b)).
  • Texas generally prohibits paying an unlicensed person for services performed as an agent, but permits renewal or other deferred commissions solely despite a lapse in licensure; it prohibits the specified purchase-contingent referral payments to unlicensed persons, permits qualifying promotional or educational items and traditional courtesies valued at $25 or less, and restricts temporary license holders’ commissions as stated in Tex. Ins. Code §4001.157.
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